Become a Reformed Workaholic in 3 Steps
Hi, I’m Kim, and I’m a reformed workaholic. Just a few months ago, I started my morning by checking my email. Meaning, I kept my cell phone next to my pillow and…
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Why Turning Away Clients Can Feel Good (Plus Be Good For Business)
When people ask me what I do, I tell them I’m a business and branding strategist, because I really don’t want to be “just another business coach”. There are SO MANY out…
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Don’t Be Walmart: Creating Loyal Customers Through Amazing Service
In business, one thing is certain: simply meeting expectations just doesn’t cut it. When it comes to customer service, you must be exceeding every expectation at every corner. Why? Because when you…
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